Reservations should be made in advance to secure your activities as space sometimes is limited. For Last-minute reservations, please email us at [email protected]. During any holiday season, reservations should be made in advance to secure your reservation.

Yes, there is a 13% tax applicable to activities, which will be clearly indicated during the online booking process.

If your hotel or villa is located outside the designated hotel zone, an additional transportation fee will apply depending on your location. You will receive an email informing you about this.

Dress comfortably and consider the the nature of the activity. For adventure activities, wear appropriate footwear, comfortable clothing, and sun protection. You will find a list of what to bring for each activity on the website and in your confirmation email.

Activities are based on a per person rate.

If you need to cancel your reservation for any reason, we require a written email [email protected] at least 48 hours before your service. A full refund will apply excluding the credit card fees of 5%.

Costa Rica offers a wide range of activities including adventure sports, wildlife tours, hiking, beach activities, cultural experiences, and more. For more details and to explore the full range of options available, visit our website.

Booking activities is made easy through our website. Explore our diverse range of offerings and secure your adventure in Costa Rica today!

Many activities in Costa Rica cater to various age groups. It's important to inquire about age restrictions and physical requirements before booking. Visit our tour and activity page to find out which tours are suitable for children and explore our diverse range of activities tailored to different age groups.

We offer both group tours and private tours to accommodate your preferences and requirements. Whether you prefer a shared experience with fellow travelers or a personalized journey tailored to your group, we have options to suit your style of travel.

We prioritize safety and strive to ensure a positive experience for our customers, even in changing weather conditions. Here's our policy regarding weather-related situations:

1. Activities Running Rain or Shine: Many of our activities are designed to operate regardless of weather conditions. Light rain or drizzle might not necessarily affect the activity, and it can even add a unique element to the experience.

2. Severe Weather: In cases of severe weather conditions that could pose safety risks to participants or compromise the quality of the activity, we prioritize safety above all else. If the weather is deemed unsafe by our experienced guides or activity providers, we may decide to postpone or reschedule the activity.

3. Rescheduling: If the weather forecast indicates better conditions at a later time or date, we'll make every effort to reschedule the activity for your convenience. Your safety and enjoyment are paramount.

4. Refund Policy: In cases where the activity cannot be rescheduled due to weather or other unforeseen circumstances, we'll apply a refund for the affected portion of your booking. Our goal is to ensure fairness and customer satisfaction.

5. Open Communication: We maintain open communication with our clients and closely monitor weather conditions. If there are any concerns about weather affecting your scheduled activity, our team will promptly reach out to discuss possible options.

Your safety and enjoyment are our top priorities. Rest assured that we'll do our best to provide you with a memorable and enjoyable experience while considering safety and weather conditions. If you have any questions or concerns, please feel free to contact us.

Tipping is not mandatory, but it is highly appreciated. Generally, a tip of 20% to 25% is the norm. That being said, the amount is at your discretion and may vary depending on your level of satisfaction and the number of participants.