FAQs
For your convenience, we've put together answers to the most frequently asked
questions about our private transportation services and activities below.
? FAQs
Jeep-Boat-Jeep Service
What is the Jeep-Boat-Jeep service in Costa Rica?
The Jeep-Boat-Jeep service is a transportation option that allows travelers to journey between two destinations separated by Lake Arenal. It involves a combination of road travel in a van/microbus, a scenic boat ride across Lake Arenal, and another segment of road travel in a jeep.
Where does the Jeep-Boat-Jeep service operate?
The service commonly operates between the La Fortuna area (near Arenal Volcano) and Monteverde, and vice versa. These destinations are separated by Lake Arenal, making the Jeep-Boat-Jeep service an efficient and scenic transportation option for travelers.
How does the Jeep-Boat-Jeep service work?
Travelers are picked up in a van or microbus from their starting point. They travel by road to the Arenal Lake dock, where they board a boat for a scenic ride across the lake. On the other side, they continue their journey in a van or microbus to reach their final destination. This service offers a convenient and door-to-door transportation experience for travelers.
Why is it called the Jeep-boat-Jeep service? Do we get picked up in a Jeep?
The name "Jeep-boat-Jeep" for this transportation service originates from its historical context. Initially introduced when roads between destinations like La Fortuna and Monteverde were rugged, a Jeep was used due to its off-road capabilities. As road conditions improved and comfort became a priority, vehicles evolved, with modern services often employing microbuses or vans. The concept of using diverse transport modes (Jeep and boat) to bridge areas separated by Lake Arenal remains intact, offering an efficient and scenic route. While "Jeep-boat-Jeep" refers to the past use of a Jeep, today's implementation adapts vehicles for both land and water segments of the journey.
What are the advantages of using the Jeep-Boat-Jeep service?
  • Time-saving: Compared to a longer road journey, the Jeep-Boat-Jeep service offers a quicker route, saving travelers valuable time.
  • Scenic views: Enjoy breathtaking views of Lake Arenal and the surrounding landscapes during the scenic boat ride, enhancing the travel experience.
  • Multi-modal experience: Experience a unique combination of different modes of transportation, adding novelty and excitement to the journey.
How long does the Jeep-Boat-Jeep journey take?
The total journey time can vary depending on factors like road conditions, weather, and schedules. Typically, the boat ride takes around 30 minutes, and the entire journey can range from approximately 3 to 4 hours.
Do I need to make reservations for the Jeep-Boat-Jeep service?
It's recommended to make reservations in advance, especially during peak tourist seasons, to secure your spot. This can be done through the website.
Are there alternative transportation options between La Fortuna and Monteverde?
While there are alternative routes, such as longer road journeys around the lake, the Jeep-Boat-Jeep service is often preferred for its efficiency and scenic experience.
Is the Jeep-Boat-Jeep service suitable for children and elderly travelers?
Yes, the service is generally suitable for travelers of all ages. Please let us know of any specific accommodations or considerations needed for children or elderly travelers, and we will do our best to accommodate them.
Can I bring luggage on the Jeep-Boat-Jeep service? What is the luggage Policy for the Jeep-Boat-Jeep Service:
Yes, you can bring luggage with you on the journey. Each passenger can typically bring 1 suitcase and 1 carry-on. Please note that for both shared and private services, passengers should be prepared to carry their bags to and from the boat. While there may be a crew assisting, it cannot be guaranteed.

Mud can be present, and note that it is a natural characteristic of the area and the transportation service. We would suggest taking precautions to safeguard your luggage from the mud.
How far in advance can I make a reservation?
We recommend making reservations in advance to ensure availability and secure your booking. For [email protected] to inquire about availability. During holiday seasons, it's especially important to book ahead to secure your reservation.
Is this going to be a Shared or Private service for the Jeep-boat-Jeep?
The Jeep-boat-Jeep service offers both shared and private options for travelers to choose from. When booking online, you can select the option that best suits your preferences and needs. This flexibility allows you to decide whether you'd prefer a shared experience with other travelers or a private service exclusively for your group.
Are rates per person for the Jeep-boat-Jeep service?
For the shared service, the rates are calculated on a per-person basis. Alternatively, the private service operates on a fixed rate for up to 5 passengers, with an additional charge for each additional passenger added to the group.

It's important to be aware of the pricing structure for both options when making your reservation, as this will help you make an informed decision based on your budget and preferences.
Are there any taxes for the Jeep-boat-Jeep service?
Yes, Costa Rica has a 13% sales tax is applicable to the services provided. This tax will be automatically calculated and included in the total cost during the online booking process.
Does the Jeep-boat-Jeep service operate outside La Fortuna?
Yes, the Jeep-boat-Jeep service does operate beyond La Fortuna, covering other areas as well. However, if your hotel or villa is located outside La Fortuna, an additional fee will be applied. You will receive an email detailing the total cost of this additional fee. Additionally, if the property requires a 4x4 vehicle to access due to challenging road conditions, an extra fee will also be applicable. It's important to keep these considerations in mind when planning your transportation arrangements.
Can I make changes to my pick-up time if needed?
Certainly. If you need to adjust your pick-up time, we kindly request that you send a written email to [email protected] at least 24 hours before your scheduled service. We will make every effort to accommodate your requested changes, subject to availability.
What is the cancellation policy for the Jeep-boat-Jeep?
If you need to cancel your reservation for any reason, we kindly ask that you send a written email to [email protected] at least 48 hours prior to your scheduled service to receive a full refund excluding the credit card fees of 5%. This cancellation policy is in place to facilitate efficient scheduling and ensure availability for other travelers. We appreciate your understanding and timely communication in these situations.