FAQs
For your convenience, we've put together answers to the most frequently asked
questions about our private transportation services and activities below.
? FAQs
Water Taxi
What is the Water Taxi service?
The water taxi service operates between Montezuma and Jaco, providing travelers with a convenient transportation option between these coastal destinations. Additionally, travelers can opt for extensions to visit other locations such as Santa Teresa or Manuel Antonio, enhancing the flexibility and convenience of their journey.
What are the advantages of using the water taxi service between Montezuma and Jaco?
The water taxi service provides a scenic and efficient mode of transportation between Montezuma and Jaco, avoiding longer overland routes. It provides travelers with a unique coastal perspective and can potentially save travel time. You can also add an extension to visit other locations such as Santa Teresa or Manuel Antonio.
How long does the Water Taxi service take?
The duration of the water taxi ride can vary based on factors such as weather conditions and the specific water taxi operator. Generally, the ride can take around 1 to 1.5 hours + any driving time depending on your pickup or drop-off location.
Are there alternative transportation options between Montezuma and Jaco?
While longer overland journeys, which can take up to 4 hours, are available, the water taxi service is often preferred for its efficiency and scenic experience.
Can I bring luggage on the Water Taxi service?
Yes, you can bring luggage with you on the journey (1 suitcase + carry-on per person). Additional fees may apply for additional luggage. We would suggest taking precautions to safeguard your luggage from the water.
How far in advance can I make a reservation?
We recommend making reservations in advance to ensure availability and secure your booking. This can be done through the website or here. For last-minute reservations, please email us at [email protected] to inquire about availability. During holiday seasons, it's especially important to book ahead to secure your reservation.
Is this going to be a Shared or Private service for the Water Taxi?
The Water Taxi service is offered as a shared service. Please email us at [email protected] to inquire about the private boat service.
Are rates per person for the Water Taxi service?
Rates are calculated on a per-person basis.
Are there any taxes for the Water Taxi service?
Yes, Costa Rica has a 13% sales tax is applicable to the services provided. This tax will be automatically calculated and included in the total cost during the online booking process.
Does the Water Taxi service operate outside Montezuma or Jaco?
Yes, the Water Taxi service has pickup location from Santa Teresa & Manuel Antonio. However, if your hotel or villa is located outside of these areas, an additional fee will be applied. You will receive an email detailing the total cost of this additional fee. Additionally, if the property requires a 4x4 vehicle to access due to challenging road conditions, an extra fee will also be applicable. It's important to keep these considerations in mind when planning your transportation arrangements.
Can I make changes to my pick-up time if needed?
Unfortunately, due to the fixed schedule of the Water Taxi service, we are unable to accommodate changes to the pick-up time. The service operates according to a specific timetable, and alterations to the schedule are not feasible. We recommend planning your travel arrangements accordingly to ensure you're able to board the Water Taxi at the designated time or make other overland arrangements instead to better fit your schedule.
What is the cancellation policy for the Water-Taxi service?
If you need to cancel your reservation for any reason, we kindly ask that you send a written email to [email protected] at least 48 hours prior to your scheduled service to receive a full refund excluding the credit card fees of 5%. This cancellation policy is in place to facilitate efficient scheduling and ensure availability for other travelers. We appreciate your understanding and timely communication in these situations.