A private shuttle service in Costa Rica offers tailored and flexible transportation solutions for travelers, ensuring convenience and comfort during their journey. Unlike public transit options, private shuttles provide exclusivity and personalized experiences for individuals, families, or groups exploring various destinations within the country.

Private shuttle services in Costa Rica operate by offering dedicated transportation for your group. By booking the shuttle in advance, specifying your pickup and drop-off locations, you secure your ride with a professional driver at your chosen time, ensuring a comfortable and enjoyable travel experience.

Your driver will be outside of the customs area holding an “I Love Travel Costa Rica” sign with your name on it. If you are having trouble finding the driver, please contact us through email, live chat, or phone. Please provide your full name &An ILT Costa Rica agent will instruct you on where to find your driver. Please be aware of individuals at the airport who are not affiliated with our company and may try to take advantage by demanding money from you. Kindly disregard their approaches and proceed directly to our designated meeting point. Always talk to us directly to avoid any confusion.

We recommend making reservations in advance to ensure availability and secure your booking. For last- minute reservations, please email us at [email protected] to inquire about availability. During the holiday season, it's especially important to book ahead to secure your reservation.

Rates for private transportation are not calculated per person but are instead total for the entire trip. Pricing varies based on the size of the vehicle.

Yes, Costa Rica imposes a 13% sales tax on transportation services. This tax will be automatically calculated and included in the total cost during the online booking process.

We provide shuttle services to most locations across Costa Rica. If you don’t see your specific location listed, please send us an email [email protected]. Simply provide the details of your intended destination. One of our customer agents will respond with the pricing details.

Absolutely, our private shuttle service provides the flexibility to customize your route or make stops at attractions, restaurants, or scenic viewpoints. Feel free to share your specific itinerary and preferences with us by sending an email to [email protected]. We'll be happy to accommodate your requests. (Extra fee may apply)

Yes, we require a written email at [email protected] at least 48 hours before your service. We’ll do our best to accommodate your changes subject to availability.

Send us a written email at [email protected] to notify us of the change. Please note that if your accommodations are not in the same area or require a 4x4, an additional fee will apply.

Our service specializes in providing private transportation, ensuring exclusive and personalized travel experiences for our customers. The only exception is our Jeep-boat-Jeep service.

We are not operating shared transportation services at the moment.

Yes, we offer a variety of activities to make your Costa Rica experience unforgettable! For detailed information about the exciting options available, visit our dedicated activities page on our website.

Customers who wish to incorporate extra stops beyond our standard service have the option to purchase additional time at a rate of $50.00 USD per hour, plus applicable taxes. This provides greater flexibility during their journey, allowing them to tailor their experience according to their preferences.

Certainly, most of our drivers are fluent in English. Your transportation experience will be smooth and comfortable, ensuring effective communication throughout your journey.

Absolutely! We recognize that immigration, baggage claim, and customs procedures can take time. Rest assured, our driver will be waiting to greet you upon your arrival. If you have any questions or concerns during this process, feel free to reach out to us at [email protected] or by phone at +506 7078 7854. Your comfort and peace of mind are our priorities.

Absolutely, we provide continuous flight monitoring around the clock. Our drivers are promptly informed of any changes to your flight's arrival time. Should your flight be delayed and you receive new flight details, kindly email us at [email protected] as soon as possible so we can make the necessary adjustments to ensure your transportation plans remain seamless. Your satisfaction is important to us.

In the event that you need to cancel your reservation, please send a written email to [email protected] at least 48 hours prior to your scheduled service. A full refund will be issued, excluding the 5% credit card fees. Your timely communication is appreciated, and we strive to ensure a transparent cancellation process.

When booking with a credit card, we do not impose any credit card fees on our clients, distinguishing us from many other Costa Rican companies. However, it's important to note that credit card companies do not reimburse us for the initial fees in the event of cancellations leading to a refund being processed back to the client's credit card. Therefore, any refund amounts will exclude the 5% credit card fees from the total. We appreciate your understanding of this policy, as it helps us maintain a transparent and efficient refund process.

Certainly, we provide transportation services between hotels throughout Costa Rica. Our services are available across the country, and we schedule pickups based on your preferred time. Whether you're moving between different accommodations or exploring various destinations, we're here to facilitate your seamless travel experience.

Payments are processed securely through our online website. To confirm your reservation and secure your booking, the full payment must be made before the scheduled service. We accept major credit cards, including Visa, Mastercard, and American Express (AMEX). This payment process ensures that your reservation is locked in and ready for your travel plans.

Should you require changes to your flight itinerary, kindly get in touch with us at [email protected] and provide the updated information. We'll be more than happy to accommodate the necessary modifications. If your new arrival time is relatively similar, there will be no additional fees incurred. However, if your arrival time differs significantly or if you're arriving on an entirely different date, it's important to note that such changes are subject to availability. In such cases, an additional fee may apply to account for the adjusted arrangements. Your timely communication helps us ensure a smooth and coordinated transportation service.

Yes, we are happy to take your surfboards in our vans. Please note that the size of the surfboards is crucial, as long boards may not fit inside our smaller vans, potentially necessitating the use of a larger vehicle with different pricing. There is an additional fee of $10.00 USD per board for transporting surfboards.

In certain areas like Uvita, Dominical, Santa Teresa, El Castillo, and similar regions, a number of hotels and rental villas have steep or challenging driveways that require 4WD vehicles, particularly during the rainy season. While these challenging roads are usually of short duration, an extra fee between $15.00 USD - $50.00 USD per trip + tax (up to 4 passengers), per 4x4 vehicle, will be applicable. For your convenience, we will provide the primary transfer using our comfortable van, and we will arrange for a local 4x4 vehicle to cover that final stretch of difficult road. For further information and specific details, please don't hesitate to get in touch with us. Your comfort and efficient transportation are our priorities. Alternatively, you can directly coordinate 4x4 transportation with your hotel or Airbnb/Villa host for added convenience.

If your flight is cancelled, please notify us as soon as you receive the information. We understand that flight cancellations can happen due to various reasons. Contact us immediately through [email protected] or call us at +506 7078 7854 to inform us about the cancellation and provide us with the updated flight details.

If your flight cancellation leads to the cancellation of our services and this falls within our 48-hour cancellation policy, a full refund will be applied, excluding the 5% credit card fees. It's important to note that any last-minute cancellations will not be eligible for a refund. To safeguard against non-refundable or non-transferable travel arrangements, we strongly recommend obtaining Trip Interruption insurance. This coverage can help recuperate any costs associated with unused and prepaid travel arrangements.

Absolutely, for longer trips(3 hours or longer) we provide a complimentary 1-hour allowance for stops along the way. However, if your hotel or villa is less than 30 minutes away, only bathroom stops are included. However, if your stop(s) extend beyond the included hour or just require more time, an extra fee of $50.00 USD per hour + tax will be applied.

Common stopping points include grocery stores, restaurants, restrooms, souvenir shops, ATMs, and other conveniences.

This flexibility ensures that you have the convenience to make necessary stops during your travel while maintaining a smooth schedule.

Yes, we provide car seats, and you can select them on our website. Car seats have a fee of $9.99 USD + tax. Restrictions apply to the age and weight of children.

Although this is optional, but appreciate, usually 10% - 15% based on the quality of the service provided.

Yes, we're committed to ensuring you receive the best deal possible. We'll do our utmost to match any cheaper rate you find from a competitor. However, please note that the service must be identical (e.g., same vehicle type, amenities) and the competitor must have a good reputation similar to ours.

To price match we require the following details.

1. Gather your information
Proof of the lower price you found through website.

2. Send it to us
Email [email protected]

3. We'll Review
We'll examine your materials and get in touch as soon as we can.

4. Receive your Price Match
If everything checks out, we'll match it. It's that simple.

There can be several reasons why other companies might offer lower prices for similar services:

1. Service Inclusions: Some companies might offer a lower price by excluding certain services or features that are included in our offerings. Always carefully review what's included in the quoted price.
2. Vehicle Type: The type of vehicle used can significantly impact the cost. If other companies use smaller or less comfortable vehicles, their prices might be lower.
3. Quality and Experience: Cheaper prices might reflect lower quality service, less experienced drivers with very little English skills or older vehicles.
4. Hidden Costs: Some companies might have hidden costs that become apparent after booking, which can make the final cost higher. An example of this would be credit card booking fees when booking.
5. No Frills: Some companies might offer a basic, no-frills service at a lower cost by not providing extras.

When considering different options, it's important to not only look at the price but also consider the quality of service, vehicle condition, driver experience, customer reviews, and the overall value you're getting for your money. Cheaper isn't always better if it compromises your experience or safety. Check our reviews and compare with any other company, and you’ll see why we are Rated Number #1 on TripAdvisor!!

Deciding between I Love Travel Costa Rica and renting a car in Costa Rica depends on your preferences, travel style, and specific needs. However, here is why we recommend using our service instead.

I Love Travel Costa Rica provides you with a professional driver and a vehicle to transport you to your desired destinations. Instead of driving yourself, you have the convenience of a dedicated driver who takes care of navigating the roads, and parking, and ensuring your transportation needs are met.

Here are some benefits of using our service vs. renting a car:

1. Convenience: With our transportation service, you don't have to worry about driving, parking, or navigating unfamiliar roads. The driver handles all aspects of transportation.
2. Relaxation: You can sit back, relax, and enjoy the journey without the stress of driving in traffic or unfamiliar areas. Our service provides a comfortable and stress-free travel experience.
3. Time-Saving: A professional driver knows the best routes to take, which can save you time and help you reach your destinations more efficiently. You can maximize your time and make the most out of your trip without worrying about logistics.
4. Safety: Our experienced drivers are trained to prioritize safety. They are familiar with local traffic rules and road conditions, ensuring a safe and secure journey for our passengers and reducing the risk of accidents.
5. Local Knowledge: Our knowledgeable drivers possess in-depth knowledge of the area and can provide you with valuable insights about local attractions, restaurants, and hidden gems. They can help you make the most of your visit by offering personalized recommendations based on your interests.
6. Productivity: During your journey, you can make phone calls, answer emails, or work, allowing you to maximize your time ensuring a seamless travel experience.
7. Special Occasions: Our services are often used for special occasions like weddings, proms, corporate events, and more, providing a touch of luxury and convenience.
8. Group Travel: If you're traveling with a group, our service ensures everyone can travel together comfortably.
9. No Parking Hassles: You don't have to search for parking spaces or pay for parking fees. Our driver handles all parking-related matters.
10. Door-to-Door Service: Our driver picks you up from your location and drops you off exactly where you need to go, offering a seamless door-to-door experience.
11. Stress Reduction: Using our service eliminates the stress of driving, especially in unfamiliar or busy areas. Sit back, relax, and let our skilled driver navigate the roads while you enjoy a stress-free travel experience.

1. Car Insurance: Car insurance is mandatory in Costa Rica and is not covered by your credit card or insurance. It is necessary to purchase insurance when renting a car adding additional high costs.

2. Gasoline: Depending on the duration of your trip, you might need to fill up a few times before returning your car rental, and gas prices are expensive in Costa Rica.

3. Driving Challenges: Costa Rica's roads can be challenging, especially in rural areas or during the rainy season. Some roads might require a 4x4 vehicle for safe navigation.

4. Parking and Navigation: Finding parking in busy areas can be tricky, and navigation might be challenging in unfamiliar regions.

5. Traffic and Road Conditions: Costa Rica’s Road conditions can vary, and traffic congestion can affect travel times, especially in urban areas.

6. Tolls: Driving in Costa Rica often involves the use of toll roads, especially on major highways and routes connecting popular tourist destinations. Tolls are usually paid in colones, the local currency.